Please read this document carefully before using any a66 cool services. By registering or using our platform, you agree to be bound by all terms set out herein.
Terms Summary
The a66 cool platform is strictly for users aged 18 and above. Registration by underage individuals is strictly prohibited.
Each user is only permitted to hold one active account. Multiple accounts will be suspended and balances may be frozen pending investigation.
All bonuses are subject to the stated rollover requirements. Please read the bonus terms carefully before accepting any promotional offer.
Withdrawals are only processed to a bank account or e-wallet registered under the same user's name. No third-party transfers are permitted.
Identity verification (KYC) is required before your first withdrawal. This process protects the security of your account and funds.
A66 cool provides deposit limit tools and self-exclusion options. Players are encouraged to play within their personal limits.
By accessing, registering, or using the a66 cool platform in any way, you confirm that you have fully read and understood these Terms & Conditions. This acceptance includes all related policies published on our platform, including the Privacy Policy and Responsible Gaming Policy.
These terms take effect from the date of your account registration and remain in force for as long as your account is active or for as long as you use any services offered by a66 cool.
A66 cool reserves the right to update or modify these Terms and Conditions at any time with reasonable notice to users. Continued use of the platform after such changes take effect constitutes acceptance of the updated terms.
To use a66 cool services, you must meet all of the following eligibility requirements:
Each individual is only permitted to hold one (1) active account on the a66 cool platform. This includes accounts registered using the same name, email address, phone number, IP address, or payment method. Holding multiple accounts is considered a serious violation of these terms.
You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. This includes your full name, date of birth, address, phone number, and financial details. a66 cool reserves the right to request supporting documents to verify any information provided.
You are solely responsible for maintaining the confidentiality of your account password. a66 cool will not be liable for any losses arising from unauthorized access resulting from your failure to keep your login credentials secure.
A66 cool accepts deposits via a variety of supported payment methods including DuitNow, FPX, online banking, and selected e-wallets. All deposits are processed in real time or within the timeframe specified for each payment method.
Withdrawals from your a66 cool account are subject to the following conditions:
A66 cool aims to process 90% of withdrawals via DuitNow within 30 minutes of submission. Withdrawals through other methods may take longer. All withdrawals are subject to standard security checks before approval.
A66 cool reserves the right to temporarily suspend or hold withdrawals for security review, identity verification, or investigation of suspicious activity. We will notify users of the reason for the hold within a reasonable timeframe.
All bonuses and promotions offered by a66 cool are subject to specific terms and conditions stated alongside each offer. The following general conditions apply to all bonus types unless stated otherwise:
All games offered at a66 cool operate under rules set by their respective game providers. Game outcomes generated by the Random Number Generator (RNG) system are final and cannot be disputed.
In the event of a technical disruption during a game session, a66 cool will endeavour to resolve any disputes fairly based on available system records. The decision of a66 cool management in such matters is final.
Players are responsible for understanding the rules of each game before playing. a66 cool provides RTP information and game rules for players' reference.
You are fully responsible for all activities that occur under your account. a66 cool recommends the following steps to protect your account:
The following activities are strictly prohibited on the a66 cool platform and may result in immediate account termination without compensation:
You may request account closure at any time by contacting the a66 cool customer support team. Prior to closure, all pending rollover requirements must be fulfilled and any eligible balance will be processed for withdrawal.
A66 cool reserves the right to suspend or terminate accounts for the following reasons: breach of terms and conditions, suspected fraud, suspicious financial activity, or upon request by the relevant authorities. In cases of suspension due to confirmed fraud, the account balance may not be refunded.
A66 cool shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from the use of our platform. a66 cool's maximum liability to any user under any circumstances is limited to the amount deposited by that user in the 30 days preceding the claim.
A66 cool does not guarantee that the platform will be available at all times without interruption. We are not liable for any losses arising from technical disruptions, system maintenance, or issues beyond our control.
A66 cool is committed to promoting responsible gaming. We provide a range of tools to help players maintain control over their gaming activity:
If you feel that gaming is beginning to affect your personal, financial, or mental well-being, we encourage you to seek help. Contact our support team to activate any of the responsible gaming tools above.
A66 cool reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated to users via in-platform notifications or email at least 7 days before taking effect, unless the changes are required for legal or security reasons that demand immediate action.
It is your responsibility to review these terms periodically. The last updated date is always displayed at the top of this document.
If you have any questions, concerns, or require further clarification regarding these Terms & Conditions, please contact the a66 cool customer support team:
Our team will endeavour to respond to all enquiries within 24 hours. For issues requiring further investigation, we will inform you of the estimated timeframe needed.
Ready to Get Started?
By understanding our terms and conditions, you are now ready to enjoy a safe, fair, and exciting gaming experience alongside over 100,000 Malaysian players on the a66 cool platform.