Your privacy is our priority. This document clearly explains how a66 cool collects, uses, stores, and protects your personal data — in accordance with Malaysia's data protection laws.
Our Privacy Commitment
All data transmitted between your device and a66 cool servers is protected by banking-grade SSL encryption. Your information cannot be intercepted or read by third parties.
Your personal data is stored on servers protected by multi-layered access controls. Only specifically authorised personnel can access user data, and every access is automatically logged.
A66 cool has never and will never sell users' personal data to any third party for marketing purposes or any other purposes unrelated to our services.
Our privacy policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are fully respected.
You have the right to access, correct, or request deletion of your personal data at any time. Our team will process your request within 14 business days.
You can manage your cookie preferences at any time through your browser settings. We use cookies solely to improve your user experience and session security.
Data Transparency
We believe in full transparency. Below is a summary of the data we collect, the purpose of collection, and whether it is shared with third parties.
| Data Type | Purpose of Collection | Retention Period | Shared? |
|---|---|---|---|
| Full name & date of birth | Identity verification (KYC), age verification | For as long as the account is active + 5 years | No |
| Email address | Account communications, security notifications | For as long as the account is active | No |
| Phone number | 2FA verification, support communications | For as long as the account is active | No |
| Bank account / e-wallet details | Deposit & withdrawal processing | For as long as the account is active + 7 years | No |
| Financial transaction records | Financial auditing, fraud prevention | 7 years (legal requirement) | No |
| IP address & device data | Security, fraud detection | 90-day active log | No |
| Game history | Game disputes, responsible gaming | For as long as the account is active | No |
| Cookie & session data | User experience, platform analytics | Up to 12 months | Analytics only |
This Privacy Policy explains how a66 cool ("we", "platform") collects, uses, stores, and protects the personal information you provide while using our platform at a66cool.org, including all related services such as our mobile app, Live Casino, and integrated payment systems.
By registering an account or using any a66 cool service, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our platform.
This policy applies to all a66 cool platform users, including visitors without an account who access our website. It also applies to information we receive from third parties in connection with the use of our services.
During registration and use of the platform, you provide us with the following information:
When you use our platform, our systems automatically record the following technical information:
The data we collect is used solely for the following purposes and nothing beyond that:
A66 cool does not sell, does not rent, and does not trade your personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain information:
In all of the above data-sharing scenarios, we share only the minimum necessary information and ensure that recipients are bound by equivalent data protection obligations.
Protecting your data is an obligation we take very seriously. The technical and organisational security measures we implement include:
A66 cool uses cookies and similar tracking technologies to enhance user experience and platform security. The types of cookies we use are:
You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality.
As an a66 cool user, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (subject to legal obligations).
Request restrictions on how we process your data.
Receive your data in a machine-readable format.
Object to the processing of your data for marketing purposes.
To exercise any of the above rights, contact our privacy team at [email protected]. We will process your request within 14 business days. In complex cases, this period may be extended to 30 days with prior notice to you.
The a66 cool platform is exclusively for users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.
If you believe we may have inadvertently collected personal data from someone under the age of 18, please contact us immediately at [email protected]. We will take prompt action to delete that information.
The age verification process (KYC) we implement is specifically designed to prevent registration by underage individuals. We take this responsibility seriously as part of our commitment to responsible gaming.
Some of your data may be processed or stored on servers located outside Malaysia. In all such cases, we ensure that data transfers are carried out with adequate protections in place, including:
A66 cool reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements. Any material changes will be communicated to you via:
Continued use of the platform after changes take effect constitutes acceptance of the updated policy. We encourage you to review this page periodically.
For any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the following channels:
Our privacy team will respond to enquiries within 2 business days and processes official data requests within 14 business days. We are committed to addressing every privacy concern seriously and with respect.
Your Data, Our Protection
A66 cool builds trust through transparency and real action. Register an account today and enjoy a safe, fair, and protected gaming experience with our Malaysian player community.